EC-Council is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the EC-Council website and governs data collection and usage. By using the EC-Council website, you consent to the data practices described in this statement. At EC-Council, the privacy and security of our customers, respondents, and visitors are of paramount importance. EC-Council is committed to protecting the data you share with us.
What Personal Information Does EC-Council Gather?
EC-Council, through various webforms that help our members register, reset passwords, get training, partner with us, etc. collects personally identifiable information such as e-mail addresses, names, home or work addresses, telephone numbers, organization names, etc. EC-Council also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
Information You Give Us
You may choose to apply for specific information or services on topics such as products, training, white papers, brochures, etc. which may require you to fill out forms and share your personal information. This information is irrespective of your membership. EC-Council asks you to allow representatives of EC-Council to contact you for the purpose asked.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from eccouncil.org, if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please edit your customer communication preferences.
Information from Other Sources
We might receive information about you from other sources and add it to our account information.
By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by eccouncil.org at its discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.
We may be required to share the aforementioned information with government authorities and agencies for the purposes of verification of identity or for the prevention, detection, investigation, prosecution, or punishment of cyber incidents or offenses. You agree and consent to EC-Council to disclose your information if required under applicable law.
EC-Council encourages you to review the privacy statements of websites you choose to link to from EC-Council so that you can understand how those websites collect, use, and share your information. EC-Council is not responsible for the privacy statements or content on websites outside of the EC-Council family of websites.
How EC-Council Uses Such Information
EC-Council collects and uses your personal information to operate the EC-Council website and deliver the services you have requested. EC-Council also uses your personally identifiable information to inform you of other products or services available from EC-Council and its affiliates. EC-Council may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Some of the ways we may use personal information include:
- Delivering a product or service you have requested.
- Analyzing, supporting, and improving our products and your online experience.
- Personalizing websites, newsletters, and other communications.
- Administering and processing your certification exams.
- Sending communications to you, including for marketing or customer satisfaction purposes, either directly from EC-Council or from our external partners.
Information We Share
EC-Council does not sell, rent, or lease your personal information to third parties.
EC-Council shares personal information in the following ways:-
EC-Council may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique, personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. However, EC-Council may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such partners are prohibited from using your personal information except to provide these services to EC-Council, and they are required to maintain the confidentiality of your information.
EC-Council websites will disclose your personal information, without consent, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EC-Council or the site; (b) protect and defend the rights or property of EC-Council; and, (c) act under exigent circumstances to protect the personal safety of users of EC-Council or the public.
Sensitive Personal Information
EC-Council does not collect, use, or disclose sensitive personal information, such as race, religion, or political affiliations without your explicit consent.
How EC-Council Stores the Information It Collects
EC-Council stores your personally identifiable information such as name, contact number, email address, etc. on a secure server which is encrypted and is accessible only to EC-Council’s web applications such as our member portal (Aspen), eccouncil.org, and not any other third party websites or applications.
How EC-Council Secures Your Information
We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:
- Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;
- Using secure servers to store your information;
- Verifying the identity of any individual who requests access to information prior to granting them access to information; and
- Using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website.
Retention of Personal Information
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
If you would like to opt-out of the sharing of your personally identifiable information submitted on our website with third parties, contact us and indicate your unwillingness to share such information with third parties.
If you would like to opt-out of receiving any direct marketing information from us, contact us (link to the contact page/email id) and indicate that you do not consent to the use by EC-Council of your personally identifiable information for marketing purposes.
What is a “Cookie”?
A cookie is a small text file sent by a web server and stored by the website on your computer to let the web browser keep track of information about your browsing on that site. Cookies are useful in helping the web browser remember specific information about your preferences, location, session details, etc. You can go to the preference or content setting of your web browser to delete the cookies pertaining to any website at any time.
At EC-Council, we give you the option to opt-out of cookies in order to let you control your privacy. Though we do recommend that for a good web experience, you allow EC-Council to store cookies.
Turn Off or Opt-Out of Cookies
Rejecting cookies may restrict your browsing experience on EC-Council websites related to important features such as login, location-specific data, and other demography-dependent info.
EC-Council does not share cookie information with any other website nor do we sell this data to any third party.
Children’s Online Privacy
EC-Council’s courses and services are not directed to children and EC-Council does not knowingly collect online personal information from children under the age of 13. If you are a parent or guardian of a minor under the age of 13 and believe that he or she has disclosed personal information to us, please contact us.
Updates to this EC-Council Privacy Statement
EC-Council will occasionally update this Statement of Privacy to reflect company and customer feedback. EC-Council encourages you to periodically review this Statement to be informed of how EC-Council is protecting your information.
EC-Council welcomes your comments regarding this Statement of Privacy. If you believe that EC-Council has not adhered to this Statement, please contact EC-Council at [email protected] We will use commercially reasonable efforts to promptly determine and remedy the problem.